Frequently Asked Questions

 

PRODUCT
SALES

What Handles do you have available

Do you charge for quotations and advice

Do you sell to the public?

Why should I use Showerline and not a competitor

Are your consultants able to handle technically difficult configurations

Can you quote off a drawing or plan

Do you renovate bathrooms

Do you stock or sell bathroom accessories

Do you have agents in areas where I live

What is the purpose of The South African Shower Enclosure Manufacturers Association?

Does your industry have a controlling and regulating body?

Why do you not go beyond the SASEMA regulations

Must a Frameless door have a cill

Do you negotiate for discount

Do you charge for travelling to outlying areas

What is Luxury Defined?

Do you have square hinges?

Do you have a Frameless Sliding Door

Can you premanufacture whilst we do our tiling

TECHNICAL

Why can I use 6mm Glass

Some Companies say I can only use 8mm glass. Is this true?

What are your Hinges made from

Can I hinge a door off a 90 degree panel?

What should the slope be to allow adequate drainage?

Can you fix the frame or glass in front of the tiles to hide the edge away

What is the difference bewteen TSG and LAMINATED glass

Can we install ourselves

Do you have curved products

What is a Framed Door vs a Frameless Door

Which is better, Framed or Frameless

Can you cut toughened glass

Why must we use Tiebars or Shelves

What is your guarantee

How should I clean my glass

What do you offer in terms of after sales service

Do you have standard sizes of shower doors

Do you use Plastic or Perspex Glass instead of Glass?

Can I purchase Off the Shelf from you

Do your shower profiles rust

Does the Finish come off i.e. Powdercoating or Anodising

To what extent can you custom make a shower enclosure

Is a Frameless door fully waterproof

Why do you insist on a deposit

My glass is badly stained, Why and Will this happen again?

Why is your lead time so long?