Frequently Asked Questions
We have a full range of handles, which do appear on our website.
Not in any local area. Should you reside outside a main City district, a fee may apply, but this is noted at the time of initial Query.
We design and manufacture our Own Products, were established 26 years ago, have gained tremendous experience over the years and have a solid reputation for quality, reliability and after sales service. Our staff are highly trained and skilled, and we offer full guarantees on our workmanship and product.
Yes. We are able to handle any technically challenging situation. All Consultants are fully trained in house, and are backed by the product designers.
Yes, preferably with Elevation and Plan views.
No. But we can advise on where and what type of shower enclosure can be used before or during the renovation process.
No. We focus on what we know better than most, and that is shower enclosures.
Please consult our Website, or call one of the Local Showerline Offices for your nearest agent.
In order to regulate and put safety first in the Shower Door Industry, the Association was formed after much consultation within the industry. This is important in view of the Consumer Protection Act so as to implement and regulate norms within which to operate, and to comply with the National Building Regulations (SANS 549 & 10400 Part N)
Yes. We are proud to be Founding Members of the South African Shower Enclosure Manfacturers Association (SASEMA).
As founding members of SASEMA, we have signed a Code Of Conduct, wherein we agree to abide by the regluations of the industry. We are not prepared to step outside those bounds. However we regularly test our products and are able to certify perfomance criteria beyond SASEMA Regulations all in accordance with SANS Regulations.
We would always recommend a cill. A frameless door cannot be seen as being watertight, so we use a cill to retain as much water inside the shower as possible.
Our prices are set in relation to our Offering into the market. We are able to negotiate under certain conditions.
Yes. This is subject to distance and time charges, and are noted at time of initial contact.
We believe that as market leaders, we Defined our Luxurious Products, Service and Staff to the extent that we stand as leaders in our industry.
We carry two styles of Hinges which blend in with the most common styles of Sanitaryware on the market. Our Hinges are designed by us, and are unique in their ability to overcome many difficulties found on sites, and also incorporate a number of features.
Yes. Our Image Range encompasses a Frameless Roller System. We will soon launch a Pelmet System as well.
We can, but we do not recommend this. You would need to keep the tiling exactly precise, or run the risk of the product being too big or too small. We prefer to measure after tiling.
The biggest seller of all shower doors throughout the world is 6mm Glass. Our SASEMA regulations allow the use of both 6mm, 8mm and 10mm Glass, which we can use within our hinge systems.
No, absolutely not. Within SASEMA all manufacturers have regulated thickness of and sizes of glass, and we use 6mm, 8mm or 10mm glass, depending on the application.
Hinges and other Frameless components are made using Zinc Alloy Die-Cast method and are Chrome Plated to the highest finish. Other components are made from Brass with Chrome Plating.
Yes, but only on our Image Range. On a Framed Product, this can be easily done.
Difficult question: the water must not be allowed to dam up inside the shower, therefore this answer is dependant on outflow of the water system.
Yes, BUT we do not recommend this whatsoever. Whilst the tile edges may be hidden by the profile, issues such as water proofing become real problems, and in our experience should be avoided at all costs.
Toughened Safety Glass is treated to high Heat, and quick cooling, which changes the chemical composition of the glass, making it very tough for human impact to break. Laminated Glass is also classed as a Safety Glass in this Country, but due to high moisture content in bathrooms, it is not generally used for these applications.
Yes. We provide full installation instructions. However we do recommend that we install Frameless products.
Yes. We stock a Centre Access Curved Quad Enclosure suitable for a 900 x 900 tray/ plinth. We also have a small stock available, as part of a discontinued range. Please enquire with our Head Office in Cape Town.
A Framed Door is defined as having Aluminium around each piece of glass; A frameless door is defined as having no Aluminium around the glass; Hence a Mirage Pivot or Pivot Wide Door and Contour Hinge Doors can be defined as being Frameless, as no frame is attached to the Glass.
The answer to this question depends on what one is trying to achieve. Frameless is more popular, as there is very little Framework or Aluminium. However, water tightness is sacrificed to some extent to achieve this. Semi-Frameless offers full water tightness with minimal framework. Framed offers full water tightness. Therefore a combination of practicality and functionality is normally the answer to this important question.
No. Nowhere in the world can this be done.
Our main concern is that of stability. We want to ensure a safe environment in which you and your family shower. Taking shortcuts to perhaps make the product look better, or to save costs, invariably leads to a consequence of potential failure.
We guarantee our products for 1 year from time of Delivery or Installation, against any defect which may appear, subject to proper maintenance having been carried out on the units.
Regularly, after each use, the glass should be thoroughly dried. We do have Anti-Calcium Products available, but regular maintenance is still required.
All spare parts are always kept in stock, and we pride ourselves on returning to site within 48 hours in the event of a problem.
Yes. We carry Pivot, Bifold, Multifold, Bathscreens and Curved Products.
No. It scratches easily and is too light for our product range. We only make use of toughened safety glass according to SABS standards
No. We only use Aluminium which is always treated to SABS standards, and all fixings are Stainless Steel.
Not in normal usage. Like any other Painted Finish, the Powdercoating can be chipped or scratched under extreme conditions, but this is a very rare event. Of course the Aluminium must be properly cleaned regularly.
Within our Maximum and Minimum Manufactuing Tables, we are able to fully customize width, height, finish on aluminium, glass type and product range.
No. Anyone who says otherwise is desperate for a sale.
We do not need your deposit to fund our Business.This is to secure the Sale, as we custom make each Shower Enclosure. It would be highly unlikely that we would be able to re-use the Finished Product elsewhere.
This could indicate a lack of proper maintenance, or be traced to PH levels, frequency of use etc.
Our lead time varies according to the volume of orders, complexity of installation and special finishes. All products are individually processed and manufactured, unique to your bathroom requirements, which does take time to deliver.